Shipping policy

Shipping Policy

Thank you for shopping with Apex Iron. We work hard to process and ship your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Business days are Monday through Friday, excluding major U.S. holidays.

During holidays, promotions, new product releases, or periods of high order volume, processing times may be slightly longer.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Within the United States

We ship to addresses throughout the United States.

Shipping rates and available shipping options are displayed at checkout unless your order qualifies for a free-shipping promotion.

Free shipping is available on qualifying U.S. orders when stated on our website or at checkout.

Delivery times shown at checkout are estimates and may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside of our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error in your shipping address, contact us as soon as possible at jduarte2026@yahoo.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Tracking Your Order

When tracking information is available, it will be sent to the email address or contact information provided with your order.

Please allow some time for the carrier’s tracking system to update after receiving your shipping confirmation.

Delayed Packages

Carrier delays may occasionally occur due to weather, holidays, high shipping volumes, or other circumstances outside of Apex Iron’s control.

If your package appears significantly delayed, please contact us at jduarte2026@yahoo.com, and we will assist you with available tracking information.

Lost or Damaged Packages

If your order arrives damaged, please contact us as soon as possible at jduarte2026@yahoo.com and include your order number and photos of the damaged item and packaging when possible.

If tracking indicates that your package was delivered but you cannot locate it, please first check around the delivery location, with members of your household, and with the shipping carrier.

If you still cannot locate your package, contact us and we will do our best to assist you.

International Shipping

International shipping availability, rates, and delivery options may vary by destination and will be displayed at checkout when available.

International customers may be responsible for customs duties, import taxes, fees, or other charges imposed by their country. These charges are not included in the product price or shipping cost unless specifically stated at checkout.

International delivery times may also be affected by customs processing.

Questions About Shipping

If you have any questions regarding your order or shipping, please contact us:

Apex Iron
Email: jduarte2026@yahoo.com
Website: apexiron.shop

We appreciate your business and thank you for choosing Apex Iron.